/* Ludlow Heating & Cooling — demo site (LeadPulse Automation build)
   Palette (see BUILD-RECORD.md): HIS brand — deep red #660000 anchor
   (his site + logo gradient), mid red #8F1D1D, sunburst amber #E8A33D
   (his truck/sign logo), warm charcoal ink #17120F, warm paper #F7F2EA.
   His world is heat, oil and air: flames and oil drops live in the
   red/amber family; cool air is pale blue. */
:root{
  --navy:#660000; --blue:#8F1D1D; --blue-soft:#E8C9A8; --ink:#17120F; --ink2:#260B06;
  --copper:#E8A33D; --copper-soft:#F2C069; --paper:#F7F2EA; --white:#FFFFFF;
  --slate:#6B5D54; --line:#E7DCCB;
  --shadow:0 18px 40px rgba(16,22,29,.16); --radius:18px;
  --font:'Inter',system-ui,-apple-system,'Segoe UI',Roboto,Arial,sans-serif;
  --display:'Archivo','Inter',system-ui,sans-serif;
}
*{box-sizing:border-box;margin:0;padding:0}
html{scroll-behavior:smooth}
body{font-family:var(--font);color:var(--ink);background:var(--paper);line-height:1.6;font-size:16.5px}
img{max-width:100%;display:block}
svg{display:block}
a{color:var(--navy);text-decoration:none}
.wrap{width:min(1180px,92%);margin:0 auto}
h1,h2,h3{font-family:var(--display);line-height:1.12;letter-spacing:-.01em}
h2{font-size:clamp(1.7rem,3.4vw,2.5rem);margin-bottom:.5em}
h3{font-size:1.22rem}
.eyebrow{font-family:var(--display);font-weight:700;font-size:.78rem;letter-spacing:.22em;text-transform:uppercase;color:var(--copper);margin-bottom:.7em}
.lede{color:var(--slate);max-width:62ch}
section{padding:clamp(3rem,7vw,5.2rem) 0}
.btn{display:inline-flex;align-items:center;gap:.55em;font-family:var(--display);font-weight:700;font-size:1rem;
  padding:.85em 1.5em;border-radius:999px;border:2px solid transparent;cursor:pointer;transition:transform .18s ease,box-shadow .18s ease}
.btn:hover{transform:translateY(-2px)}
.btn-call{background:var(--blue);color:#fff;box-shadow:0 10px 24px rgba(143,29,29,.35)}
.btn-ghost{background:transparent;color:#fff;border-color:rgba(255,255,255,.65)}
.btn-dark{background:var(--navy);color:#fff}
.btn-copper{background:var(--copper);color:#fff;box-shadow:0 10px 24px rgba(232,163,61,.32)}
.btn-sm{padding:.6em 1.1em;font-size:.92rem}
.btn-big{font-size:1.15rem;padding:1em 1.9em}

/* ---------- promo marquee ---------- */
.marquee{background:var(--ink2);color:#F3E3CE;overflow:hidden;white-space:nowrap;font-family:var(--display);
  font-weight:600;font-size:.8rem;letter-spacing:.14em;text-transform:uppercase;padding:.5rem 0;border-bottom:2px solid var(--copper)}
.marquee-track{display:inline-flex;gap:0;animation:marq 34s linear infinite;will-change:transform}
.marquee-track span{padding:0 1.4em}
@keyframes marq{from{transform:translateX(0)}to{transform:translateX(-50%)}}

/* ---------- header (white) ---------- */
header.site{position:sticky;top:0;z-index:60;background:#fff;box-shadow:0 4px 18px rgba(16,22,29,.10);border-bottom:1px solid var(--line)}
.header-in{display:flex;align-items:center;gap:1.1rem;padding:.7rem 0}
.brand{display:flex;align-items:center;gap:.7rem;color:var(--ink)}
.logo-mark{width:46px;height:46px;flex:none;animation:logopulse 3.4s ease-in-out infinite}
@keyframes logopulse{0%,100%{filter:drop-shadow(0 2px 5px rgba(74,10,4,.25)) drop-shadow(0 0 0 rgba(47,109,179,0))}50%{filter:drop-shadow(0 2px 5px rgba(74,10,4,.25)) drop-shadow(0 0 9px rgba(232,163,61,.55))}}
.brand .bname{font-family:var(--display);font-weight:800;font-size:1.22rem;line-height:1.05;letter-spacing:.01em}
.brand .bname small{display:block;font-weight:600;font-size:.6rem;letter-spacing:.26em;color:var(--slate);text-transform:uppercase;margin-top:.25em}
nav.main{margin-left:auto;display:flex;gap:1.3rem}
nav.main a{color:var(--navy);font-weight:600;font-size:.98rem;padding:.3rem 0;border-bottom:2px solid transparent;white-space:nowrap}
nav.main a:hover,nav.main a.active{color:var(--ink);border-color:var(--copper)}
.header-call{margin-left:.4rem;white-space:nowrap}
.burger{display:none;background:none;border:0;cursor:pointer;padding:.4rem}
.burger span{display:block;width:26px;height:3px;background:var(--ink);border-radius:2px;margin:5px 0}

/* ---------- EN | ES language toggle ---------- */
.lang-toggle{display:flex;align-items:center;background:#F7EBD9;border:1.5px solid #E3CFA9;
  border-radius:999px;padding:3px;flex:none}
.lang-toggle button{font-family:var(--display);font-weight:700;font-size:.82rem;letter-spacing:.06em;
  background:transparent;color:var(--navy);border:0;border-radius:999px;padding:.32em .85em;cursor:pointer;transition:background .15s ease,color .15s ease}
.lang-toggle button.on{background:var(--blue);color:#fff}
.lang-toggle button:not(.on):hover{color:var(--ink)}
@media(max-width:900px){
  nav.main{display:none;position:absolute;top:100%;left:0;right:0;background:var(--ink2);flex-direction:column;gap:0;padding:.6rem 4%}
  nav.main.open{display:flex}
  nav.main a{color:#EAD9C2;padding:.8rem 0;border-bottom:1px solid rgba(255,255,255,.08)}
  nav.main a:hover,nav.main a.active{color:#fff}
  .header-call{display:none}
  .lang-toggle{margin-left:auto}
  .burger{display:block}
  .brand .bname{font-size:1.05rem}
}
@media(max-width:560px){
  .brand .bname small{display:none}
  .logo-mark{width:38px;height:38px}
}

/* ---------- hero ---------- */
.hero{background:linear-gradient(120deg,var(--ink2) 0%,var(--navy) 52%,#8F1D1D 100%);color:#fff;position:relative;overflow:hidden}
.hero-in{display:grid;grid-template-columns:1.05fr .95fr;gap:2.6rem;align-items:center;padding:clamp(2.6rem,6vw,4.6rem) 0}
.hero h1{font-size:clamp(2.1rem,4.6vw,3.4rem);font-weight:800}
.hero h1 .hl{color:var(--copper-soft)}
.hero p{color:#EAD9C2;max-width:52ch;margin:1.1rem 0 1.7rem;font-size:1.07rem}
.hero-ctas{display:flex;gap:.9rem;flex-wrap:wrap}
.hero-meta{display:flex;gap:1.6rem;margin-top:2rem;flex-wrap:wrap}
.hero-meta div{border-left:3px solid var(--copper);padding-left:.8rem}
.hero-meta b{font-family:var(--display);font-size:1.25rem;display:block;line-height:1.1}
.hero-meta span{font-size:.83rem;color:#D8BFA3;letter-spacing:.04em}
.hero-visual{position:relative}
.hero-visual .scene{border-radius:var(--radius);box-shadow:var(--shadow);width:100%;height:auto}
.hero-badge{position:absolute;left:-14px;bottom:22px;background:var(--paper);color:var(--ink);border-radius:14px;
  padding:.75rem 1rem;box-shadow:var(--shadow);font-family:var(--display);max-width:82%}
.hero-badge b{display:block;font-size:1.02rem}
.hero-badge span{font-size:.8rem;color:var(--slate);font-family:var(--font)}
@media(max-width:900px){.hero-in{grid-template-columns:1fr}.hero-visual{max-width:520px}}

/* rating proof strip (inside hero) */
.proof{display:flex;gap:.9rem;flex-wrap:wrap;margin-top:1.8rem}
.proof div{background:rgba(255,255,255,.07);border:1px solid rgba(255,255,255,.16);border-radius:14px;padding:.65rem 1rem}
.proof b{font-family:var(--display);font-size:1.15rem;color:#fff;display:block;line-height:1.15}
.proof b .star{color:var(--copper-soft)}
.proof span{font-size:.8rem;color:#D8BFA3;letter-spacing:.03em}

/* trust ticker (moves right) */
.ticker{background:var(--navy);color:#F3E3CE;overflow:hidden;white-space:nowrap;padding:.65rem 0;font-family:var(--display);font-weight:600;font-size:.92rem}
.ticker-track{display:inline-flex;animation:tick 30s linear infinite;will-change:transform}
.ticker-track span{padding:0 1.6em}
.ticker-track i{color:var(--copper-soft);font-style:normal}
@keyframes tick{from{transform:translateX(-50%)}to{transform:translateX(0)}}

/* ---------- counters ---------- */
.counters{background:var(--paper)}
.counters-in{display:grid;grid-template-columns:repeat(3,1fr);gap:1.4rem;text-align:center}
.counter b{font-family:var(--display);font-size:clamp(2.2rem,5vw,3.2rem);color:var(--navy);display:block;line-height:1}
.counter span{color:var(--slate);font-weight:600;letter-spacing:.05em;font-size:.92rem;text-transform:uppercase}
@media(max-width:700px){.counters-in{grid-template-columns:1fr}}

/* ---------- rating aggregates (reviews page) ---------- */
.agg-strip{display:grid;grid-template-columns:repeat(3,1fr);gap:1.4rem;margin-bottom:2.2rem}
.agg{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:1.4rem;text-align:center;box-shadow:0 8px 22px rgba(16,22,29,.06)}
.agg b{font-family:var(--display);font-size:clamp(1.9rem,4vw,2.6rem);color:var(--navy);display:block;line-height:1}
.agg b .star{color:var(--copper)}
.agg span{color:var(--slate);font-weight:600;font-size:.9rem;letter-spacing:.04em}
@media(max-width:700px){.agg-strip{grid-template-columns:1fr}}

/* ---------- cards / services ---------- */
.grid{display:grid;gap:1.4rem}
.grid-3{grid-template-columns:repeat(3,1fr)}
.grid-2{grid-template-columns:repeat(2,1fr)}
@media(max-width:960px){.grid-3{grid-template-columns:repeat(2,1fr)}}
@media(max-width:620px){.grid-3,.grid-2{grid-template-columns:1fr}}
.card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:1.7rem;box-shadow:0 8px 22px rgba(16,22,29,.06);
  transition:transform .22s ease,box-shadow .22s ease}
.card:hover{transform:translateY(-5px);box-shadow:var(--shadow)}
.card .ic{width:58px;height:58px;border-radius:16px;background:linear-gradient(140deg,var(--blue),var(--navy));
  display:flex;align-items:center;justify-content:center;margin-bottom:1rem;animation:bob 5s ease-in-out infinite}
/* v2: icon tiles are uniform navy for every service (no alternating copper) */
.card:nth-child(2) .ic{animation-delay:.6s}.card:nth-child(3) .ic{animation-delay:1.2s}
.card:nth-child(4) .ic{animation-delay:1.8s}.card:nth-child(5) .ic{animation-delay:2.4s}.card:nth-child(6) .ic{animation-delay:3s}
@keyframes bob{0%,100%{transform:translateY(0)}50%{transform:translateY(-6px)}}
.card .ic svg{width:30px;height:30px}
.card p{color:var(--slate);font-size:.98rem;margin-top:.45rem}
.card .more{font-family:var(--display);font-weight:700;font-size:.92rem;margin-top:1rem;display:inline-block}
.card[data-fx]{cursor:pointer}
.card[data-fx]:hover{border-color:var(--blue)}
.fx-tile{position:relative}
.fx-tile .checklist{margin-top:.9rem}

/* ---------- v2: icon stage + 3D pop ----------
   The click effect lives ONLY inside .fx-stage. The heading and body copy
   sit below the stage in normal flow, on the card's own solid background —
   the effect layer is a canvas inset to the stage, so it is structurally
   impossible for effect pixels to reach the words. The stage frame itself
   clips everything (overflow:hidden): the "pop" is a depth illusion toward
   the viewer, nothing spills onto the page or a neighbouring tile. */
.fx-stage{position:relative;border-radius:14px;overflow:hidden;margin-bottom:1.05rem;
  background:linear-gradient(155deg,#FBEBD2 0%,#F3E3CE 58%,#EDD3AC 100%);
  box-shadow:inset 0 0 0 1px rgba(74,10,4,.10),inset 0 -14px 24px rgba(74,10,4,.06);
  perspective:560px}
.fx-stage-inner{position:relative;height:104px;display:flex;align-items:center;justify-content:center;
  transform-style:preserve-3d;will-change:transform;
  transition:transform .5s cubic-bezier(.22,.7,.3,1.15)}
.fx-stage .ic{margin:0;animation:none;position:relative;z-index:1;
  box-shadow:0 8px 18px rgba(74,10,4,.30);
  transition:transform .45s cubic-bezier(.22,.7,.3,1.3),box-shadow .45s ease}
.fx-stage.pop .ic{transform:scale(1.16);box-shadow:0 22px 36px rgba(74,10,4,.48)}
.fx-layer{position:absolute;inset:0;width:100%;height:100%;pointer-events:none;z-index:0}

/* ---------- about: owner card (tightened in v2 — no stretched dead space) ---------- */
.people-card{padding:1.45rem 1.5rem;align-self:start}
.fx-tile .checklist li{padding-top:.3rem;padding-bottom:.3rem;font-size:.95rem}

/* ---------- symptom checker ---------- */
.checker{background:linear-gradient(150deg,var(--ink2) 0%,var(--navy) 90%);color:#fff;border-radius:26px;padding:clamp(1.8rem,4vw,3rem);position:relative}
.checker h2{color:#fff}
.checker .lede{color:#EAD9C2}
.chips{display:flex;flex-wrap:wrap;gap:.7rem;margin:1.5rem 0}
.chip{font-family:var(--display);font-weight:700;font-size:.95rem;background:rgba(255,255,255,.09);color:#fff;
  border:1.5px solid rgba(255,255,255,.35);border-radius:999px;padding:.65em 1.2em;cursor:pointer;position:relative;overflow:hidden;
  transition:background-color .18s ease,border-color .18s ease,color .15s ease}
.chip:hover{background:rgba(255,255,255,.2)}
.chip.on{background:var(--blue);border-color:var(--blue)}
/* v3 chip play state (Jay's pattern): the label fades OUT (colour -> transparent)
   while the mini-effect canvas plays inside the pill; the chip clips the canvas
   to the pill shape, and the canvas is centred on the pill by construction. */
.chip.fx-playing{color:transparent}
.chip .chip-fx{position:absolute;inset:0;width:100%;height:100%;pointer-events:none}
.checker-result{background:rgba(255,255,255,.07);border:1px solid rgba(255,255,255,.16);border-radius:16px;padding:1.2rem 1.3rem;min-height:96px;transition:opacity .13s ease}
.checker-result.fading{opacity:0}
.checker-result b{color:var(--blue-soft)}
.checker-result .btn{margin-top:.8rem}

/* ---------- split sections ---------- */
.split{display:grid;grid-template-columns:1fr 1fr;gap:2.6rem;align-items:center}
.split>*{min-width:0}
@media(max-width:900px){.split{grid-template-columns:1fr}}
.split .scene{border-radius:var(--radius);box-shadow:var(--shadow);width:100%;height:auto}
.checklist{list-style:none;margin-top:1.1rem}
.checklist li{padding:.42rem 0 .42rem 1.9rem;position:relative;color:var(--slate)}
.checklist li::before{content:"";position:absolute;left:0;top:.62rem;width:1.05rem;height:1.05rem;border-radius:50%;
  background:var(--blue) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='white' stroke-width='3.4' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M4 12.5 9.5 18 20 6.5'/%3E%3C/svg%3E") center/62% no-repeat}
.checklist b{color:var(--ink)}
.checklist.cols2{columns:2;column-gap:2.4rem}
@media(max-width:700px){.checklist.cols2{columns:1}}
.checklist.cols2 li{break-inside:avoid}

/* ---------- reviews ---------- */
.review{background:#fff;border:1px solid var(--line);border-left:5px solid var(--copper);border-radius:14px;padding:1.5rem 1.6rem;box-shadow:0 8px 22px rgba(16,22,29,.06)}
.review p{font-size:1.05rem}
.review footer{margin-top:.8rem;color:var(--slate);font-size:.88rem;font-weight:600}
.review .stars{color:var(--copper);letter-spacing:.18em;font-size:.9rem;display:block;margin-bottom:.5rem}
.review.featured{border-left-width:8px}
.quote-mark{font-family:var(--display);font-size:2rem;color:var(--blue);line-height:0;display:block;margin-bottom:.7rem}
.note-small{font-size:.88rem;color:var(--slate);max-width:70ch}
/* reviews wall: masonry columns — a short note never stretches to a tall
   neighbour's height, so no dead space opens inside or below the cards */
.reviews-grid{columns:2;column-gap:1.4rem}
.reviews-grid .review{break-inside:avoid;-webkit-column-break-inside:avoid;margin-bottom:1.4rem}
@media(max-width:620px){.reviews-grid{columns:1}}

/* ---------- towns ---------- */
.towns{display:flex;flex-wrap:wrap;gap:.6rem}
.town{display:inline-block;background:#fff;border:1.5px solid var(--line);color:var(--navy);font:inherit;font-weight:600;font-size:.94rem;border-radius:999px;padding:.45em 1em}
button.town,a.town{cursor:pointer;transition:background .15s ease,border-color .15s ease,color .15s ease}
button.town:hover,a.town:hover{border-color:var(--navy)}
button.town:focus-visible,a.town:focus-visible{outline:2px solid var(--blue);outline-offset:2px}
.town.core{background:var(--navy);color:#fff;border-color:var(--navy)}
button.town.active{background:var(--navy);color:#fff;border-color:var(--navy)}

/* ---------- service-area map + town panel ---------- */
.area-grid{display:grid;grid-template-columns:1.25fr .75fr;gap:1.4rem;align-items:start;margin-top:1.6rem}
@media(max-width:820px){.area-grid{grid-template-columns:1fr}}
.map-wrap{position:relative;display:block}
.map-wrap svg{width:100%;height:auto;border-radius:12px}
.map-marker{position:absolute;width:22px;height:22px;margin:-11px 0 0 -11px;border-radius:50%;background:var(--copper);
  border:3px solid #fff;box-shadow:0 2px 10px rgba(16,22,29,.45);z-index:2;pointer-events:none;transition:left .45s ease,top .45s ease}
.map-marker::after{content:"";position:absolute;inset:-3px;border-radius:50%;border:2px solid var(--copper);animation:markerpulse 1.8s ease-out infinite}
@keyframes markerpulse{0%{transform:scale(1);opacity:.85}100%{transform:scale(2.1);opacity:0}}
.town-panel h3{font-size:1.5rem;margin-bottom:.35rem}
.town-panel p{color:var(--slate)}
.ic-inline{width:1.05em;height:1.05em;vertical-align:-.18em}

/* ---------- page hero (inner pages) ---------- */
.pagehero{background:linear-gradient(120deg,var(--ink2),var(--navy));color:#fff;padding:clamp(2.4rem,5vw,3.6rem) 0}
.pagehero h1{font-size:clamp(1.9rem,4vw,2.8rem)}
.pagehero p{color:#EAD9C2;max-width:60ch;margin-top:.6rem}
.pagehero .eyebrow{color:var(--copper-soft)}
.pagehero .btn{margin-top:1.4rem}

/* ---------- form ---------- */
.form-card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:2rem;box-shadow:var(--shadow)}
.form-card label{font-family:var(--display);font-weight:700;font-size:.9rem;display:block;margin:1rem 0 .35rem}
.form-card input,.form-card select,.form-card textarea{width:100%;font:inherit;padding:.75rem .9rem;border:1.5px solid var(--line);border-radius:10px;background:#FDFBF7}
.form-card input:focus,.form-card select:focus,.form-card textarea:focus{outline:2px solid var(--blue);border-color:var(--blue)}
.form-note{font-size:.86rem;color:var(--slate);margin-top:.9rem}
.form-ok{background:#EAF4EC;border:1.5px solid #7FB98A;color:#20512B;border-radius:12px;padding:1rem 1.2rem;font-weight:600;display:none}
.form-fail{background:#FBEDEA;border:1.5px solid #D89A8A;color:#7A3324;border-radius:12px;padding:1rem 1.2rem;font-weight:600;display:none}

/* ---------- callback form fields (contact page, v3) ----------
   The quote form lives in a plain .card (the .form-card rules above never
   matched it, so the fields rendered as unstyled browser defaults — labels
   inline, narrow boxes shoved right, the textarea colliding with its label
   on phones). Its own field system: every field stacks — label above,
   full-width styled control — at every width; on phones the submit goes
   full-width with a real tap height. Layout/CSS only: the submit handler
   in site.js is untouched. */
.quote-form{margin-top:.6rem}
.quote-form>div{margin-bottom:1.05rem}
.quote-form label{font-family:var(--display);font-weight:700;font-size:.92rem;display:block;margin:0 0 .4rem;color:var(--ink)}
.quote-form input,.quote-form textarea{width:100%;font:inherit;font-size:16px;padding:.8rem .95rem;border:1.5px solid var(--line);border-radius:10px;background:#FDFBF7;color:var(--ink)}
.quote-form textarea{min-height:7.5rem;resize:vertical;line-height:1.5}
.quote-form input:focus,.quote-form textarea:focus{outline:2px solid var(--blue);border-color:var(--blue)}
.quote-form .form-ok,.quote-form .form-fail{margin-top:1rem}
@media(max-width:640px){
  .quote-form button[type=submit]{width:100%;min-height:52px;justify-content:center;font-size:1.03rem}
}

/* ---------- CTA band ---------- */
.ctaband{background:var(--ink2);color:#fff;border-radius:26px;padding:clamp(2rem,4vw,3rem);display:flex;gap:2rem;align-items:center;flex-wrap:wrap}
.ctaband h2{color:#fff;margin:0}
.ctaband p{color:#EAD9C2}
.ctaband .spacer{flex:1}
@media(max-width:640px){
  .ctaband{flex-direction:column;align-items:stretch;text-align:center;gap:1rem;padding:1.8rem 1.4rem}
  .ctaband .spacer{display:none}
  .ctaband .btn{width:100%;justify-content:center}
  .ctaband p{margin-top:.45rem}
}

/* ---------- footer ---------- */
footer.site{background:var(--ink2);color:#EAD9C2;margin-top:0}
.footer-in{display:grid;grid-template-columns:1.3fr 1fr 1fr;gap:2.2rem;padding:3rem 0 2rem}
@media(max-width:820px){.footer-in{grid-template-columns:1fr}}
footer.site h4{font-family:var(--display);color:#fff;font-size:1rem;margin-bottom:.8rem;letter-spacing:.04em}
footer.site a{color:#EAD9C2}
footer.site a:hover{color:#fff}
footer.site li{list-style:none;padding:.24rem 0}
.footer-brand .foot-brand-row{display:flex;align-items:center;gap:.8rem}
.footer-brand .logo-mark{width:54px;height:54px;animation:footGlow 3.4s ease-in-out infinite}
@keyframes footGlow{0%,100%{filter:drop-shadow(0 0 3px rgba(232,163,61,.4))}50%{filter:drop-shadow(0 0 15px rgba(232,163,61,.95))}}
.footer-brand .bname{font-family:var(--display);font-weight:800;font-size:1.3rem;color:#fff;line-height:1.05}
.footer-brand .bname small{display:block;font-weight:600;font-size:.6rem;letter-spacing:.26em;color:#D8BFA3;text-transform:uppercase;margin-top:.25em}
.footer-bottom{border-top:1px solid rgba(255,255,255,.12);padding:1.1rem 0;font-size:.85rem;color:#B99F83;display:flex;gap:1rem;flex-wrap:wrap}
.footer-bottom .spacer{flex:1}

/* ---------- reveal ---------- */
.reveal{opacity:0;transform:translateY(26px);transition:opacity .7s ease,transform .7s ease}
.reveal.in{opacity:1;transform:none}

#waterFx{position:fixed;inset:0;z-index:110;pointer-events:none}

/* ---------- chat widget ---------- */
.chat-fab{position:fixed;right:20px;bottom:20px;z-index:130;background:var(--navy);color:#fff;border:0;border-radius:999px;
  font-family:var(--display);font-weight:700;font-size:.98rem;padding:.85rem 1.3rem;cursor:pointer;box-shadow:0 14px 30px rgba(16,22,29,.35);
  display:flex;align-items:center;gap:.55rem}
.chat-fab img{width:26px;height:26px}
.chat-panel{position:fixed;right:20px;bottom:86px;z-index:130;width:min(380px,calc(100vw - 32px));height:min(560px,calc(100dvh - 120px));
  background:#fff;border-radius:20px;box-shadow:0 24px 60px rgba(16,22,29,.4);display:none;flex-direction:column;overflow:hidden;border:1px solid var(--line)}
.chat-panel.open{display:flex}
.chat-head{background:#fff;color:var(--ink);padding:1rem 1.1rem;display:flex;gap:.7rem;align-items:center;border-bottom:1px solid var(--line)}
.chat-head img{width:34px;height:34px}
.chat-head b{font-family:var(--display);display:block;line-height:1.15}
.chat-head span{font-size:.8rem;color:var(--slate)}
.chat-head button{margin-left:auto;background:none;border:0;color:var(--ink);font-size:1.3rem;cursor:pointer;line-height:1}
.chat-body{flex:1;overflow-y:auto;padding:1rem;background:#F4F1EA;display:flex;flex-direction:column;gap:.6rem}
.msg{max-width:86%;padding:.65rem .85rem;border-radius:14px;font-size:.94rem;line-height:1.45}
.msg.bot{background:#fff;border:1px solid var(--line);align-self:flex-start;border-bottom-left-radius:4px}
.msg.user{background:var(--navy);color:#fff;align-self:flex-end;border-bottom-right-radius:4px}
.msg.typing{color:var(--slate);font-style:italic}
.chat-pills{display:flex;flex-wrap:wrap;gap:.45rem;padding:.7rem .9rem;background:#fff;border-top:1px solid var(--line)}
.pill{font-size:.83rem;font-weight:600;background:#FBF0DC;color:var(--navy);border:1.5px solid var(--blue-soft);border-radius:999px;padding:.42em .9em;cursor:pointer}
.pill:hover{background:var(--blue);color:#fff}
.pill.navy{background:var(--navy);color:#fff;border-color:var(--navy)}
.chat-input{display:flex;gap:.5rem;padding:.7rem .9rem;background:#fff;border-top:1px solid var(--line)}
.chat-input input{flex:1;font:inherit;font-size:.94rem;padding:.6rem .8rem;border:1.5px solid var(--line);border-radius:10px}
.chat-input button{background:var(--blue);color:#fff;border:0;border-radius:10px;font-family:var(--display);font-weight:700;padding:.6rem 1rem;cursor:pointer}

@media (prefers-reduced-motion: reduce){
  .marquee-track,.ticker-track,.card .ic,.logo-mark,.footer-brand .logo-mark,.map-marker::after{animation:none !important}
  .reveal{opacity:1;transform:none;transition:none}
  .fx-stage-inner,.fx-stage .ic{transition:none}
  .chip,.checker-result{transition:none}
  .fx-stage.pop .ic{transform:none;box-shadow:0 8px 18px rgba(74,10,4,.30)}
  html{scroll-behavior:auto}
}

/* ---------- Ludlow: real logo lockups + photo treatment ---------- */
.logo-img{height:56px;width:auto;flex:none;animation:logopulse 3.4s ease-in-out infinite}
@media(max-width:560px){.logo-img{height:44px}}
.flogo-plate{display:inline-block;background:#fff;border-radius:14px;padding:.5rem .75rem;line-height:0}
.flogo-plate img{height:58px;width:auto;animation:footGlow 3.4s ease-in-out infinite}
.hero-photo{border-radius:var(--radius);box-shadow:var(--shadow);width:100%;height:auto;object-fit:cover}
.split-photo{border-radius:var(--radius);box-shadow:var(--shadow);width:100%;height:100%;object-fit:cover;min-height:280px}
.gallery-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:1.1rem}
@media(max-width:820px){.gallery-grid{grid-template-columns:1fr 1fr}}
@media(max-width:520px){.gallery-grid{grid-template-columns:1fr}}
.gallery-grid figure{border-radius:16px;overflow:hidden;box-shadow:0 10px 26px rgba(23,18,15,.14);background:#fff}
.gallery-grid img{width:100%;height:230px;object-fit:cover}
.gallery-grid figcaption{padding:.7rem .95rem;font-size:.88rem;color:var(--slate);font-weight:600}
.brand-lockup{background:#fff;border:1px solid var(--line);border-radius:18px;padding:1.4rem;text-align:center}
.brand-lockup img{max-width:400px;width:100%;height:auto;margin:0 auto}
.map-wrap.ludlow-map{background:linear-gradient(150deg,#FDF6E9,#F3E3CE)}